Selasa, 31 Mei 2011

tugas minggu ke 4

Evi Susanti
1220 Water Way Dr.
Indianapolis, IN, 71233
714-336-1484

8/15/2009

Hotel marbela
021-8651872,021-99828827
jakarta, 17145

To whom it may concern:

My name is Evi Susanti and I frequently travel throughout the year as I am a sales representative for the company I work for. While traveling, I usually always seek to stay at the Hotel Marbela. I do so because in the past, your employees exemplify outstanding customer service. However, that last time I stayed at the Hotel Marbela, I was highly disappointed and unsure if I will ever stay at another Hotel Marbela again.

During my stay in Jakarta, Indonesia, hotel exklusiv, on 06.00 pm through 00.00 pm , my stay at the Hotel Marbela was rocky from the on-set. From check-in to check-out I experienced numerous problems that I just cannot let go untold. When I first walked up to the desk to check-in the woman behind the desk was on the phone. I waited patiently for over 20 minutes for her to even acknowledge I was even there. When she did get off the phone, I overheard her say to the person on the other line "Honey, I gotta go. This old lady is giving me dirty looks!" I assure you I did not give her dirty looks, I was just looking at her to see if she was going to give me some kind of instructions like 'just a minute, I'll be right with you'. Forty minutes later I finally inserted my key card into the lock of my room door. I was immediately knocked back from the sight and smell of the room. Obviously she put me in a room that had not yet been cleaned but this room was not just dirty, it was horrendous! It took another 30 minutes for her to change me over to a different room. Mind you that there were not any other customers that she attended to during this time and it was after 4:00 pm.

I let all this go and set about preparing for bed as I had a very early breakfast meeting the following morning. However, little did I know that my problems had just begun? Several rooms on my floor were extremely loud through-out the entire night. When I tried to complain to the Front Desk the next morning, I was told that there was nothing that they could do about it. This nightly noise continued for 3 of the 5 days of my stay. While this in itself is intolerable, every day of my stay I had to go to the front desk and inquire why my room had not been cleaned during the day while I was out. Each day they told me that they were going to get to me soon.

This is by no means is an exhaustive list of the poor customer service I during this stay. This stay at Hotel Marbela was costly and it is unacceptable to be treated in this manner. I hope that this is a one-time experience that I will never have to endure again. However, I feel compelled to make my complaint known if for no other reason than I do not wish to see anyone else go through an experience such as this. Please respond with how you have handled this issue and how I can be sure this will never happen to me again.

Sincerely,
Evi Susanti

tugas minggu ke 3

Reff: IR/NA/18A
26th April, 2011

Playstation International
26 Daan Mogot Street
Jakarta, JKT 10006
INA

Dear Sirs.
We have seen of your excellent Playstation product exhibited at Jakarta Convention Center in Jakarta last week. As we are interested in your the Playstation 2 products, would you plased send us your lastest catalogues, price-list and terms of payment.
We appreciate your prompt reply.

Yours faithfully,

Erik Sodikin
Purchase Manager







Your ref: IR/NA/18A
Our ref: JG/LH/12

6th May, 2011

Mr. Erik Sodikin
Purchase Manager
PT. Electronic International
10 Jln. Percetakan Negara
Jakarta 20001
Indonesia

Dear Mr. Andre,
Thank you for your letter of 26 April, inquirying about our latest catalogues, price-list and terms of payment.
We are plased to enclose our new catalogues, price-list and terms of payment together with samples of our promotional products.
We hope you will find our prices and terms satisfactory and look forward to receiving your first order.

Yours sincerely,

Sir Alex Ferguson
Marketing Manager

Enc:
Playstation 2
Catalogues:
CPU Cell Processor
• PowerPC-base Core @3.2GHz
• 1 VMX vector unit per core
• 512KB L2 cache
• 7 x SPE @3.2GHz
• total floating point performance: 218 GFLOPS
System Bandwidth
• Main RAM – 25.6GB/s
• VRAM – 22.4GB/s
• RSX – 20GB/s (write) + 15GB/s (read)
• SB – 2.5GB/s (write) + 2.5GB/s (read)
System Floating Point Performance
• 2 TFLOPS
Storage
• HDD – Detachable 2.5″ HDD slot x 1
I/O
• USB – Front x 4, Rear x 2 (USB2.0)
• Memory Stick – standard/Duo, PRO x 1
Communication
• Ethernet – (10BASE-T, 100BASE-TX, 1000BASE-T) x 3 (input x 1 + output x 2)
• Wi-Fi – IEEE 802.11 b/g
• Bluetooth – Bluetooth 2.0 (EDR)
Disc media
CD
• DualDisc – DualDisc (audio side), DualDisc (DVD side)
DVD
• DVD-Video – DVD-ROM, DVD-R, DVD-RW, DVD+R,DVD+RW

Price :Rp. 2.500.000

Rabu, 06 April 2011

mc donald's

This company's business began in 1940 with the opening of a restaurant by Dick and Mac McDonald in San Bernardino, California. They introduced the "Speedee Service System" in 1948, which later became the basis pinsip modern-food restaurants. McDonald's first mascot, named Speede, is a man with a hamburger-shaped head that uses a chef hat. Speede later replaced by Ronald McDonald in 1963. McDonald's currently does not make the year 1940 as year of birth of McDonald's restaurants. They chose 15 April 1955, when Ray Kroc bought McDonald's franchise license from Dick and Mac in Des Plaines, Illinois, as the day of his birth. [1] Kroc later bought shares of McDonald's brothers and led the company to expand to the whole world. McDonald's shares went on sale to the public in 1965. [2]. Kroc owned aggressiveness against the will of McDonald brothers. Kroc and the McDonald brothers fighting for control of this business, but the McDonald brothers, who eventually left the company. The dispute is documented in both the autobiography and autobiographical Kroc McDonald brothers. Sites where the McDonald brothers' first to establish a restaurant now used as a monument. [3] With its aggressive expansion throughout the world, McDonald's used as a symbol of globalization and the spread lifestyle. sumber mc.donald's

Selasa, 05 April 2011

Seminar Diseminasi Hasil Penelitian Bidang Studi Manajemen



Department of Management Faculty of Economics, University of Gunadarma held a Seminar on Dissemination of Research Results Management Science, held at Campus A University Gunadarma Kalimalang

Dean of Faculty of Economics, University of Gunadarma Toto Sugiarto, Ir, MSc, PhD said, the event was held for ordinary students to do research, at least make a good thesis for those who already received permission from the faculty. As for regular faculty to do research because of the many competitions held by the government and private sector

Currently, he said, a lot of competition for lecturers including competitive grants for all faculty who were not much to gain. He also mentions, by chance he ever get Grant International publication whose articles will be published by one journal in Canada.

"We will try to encourage students and also lecturers for bias perform well in national and international stage," he said.

Faculty of Economics, University Gunadarma, he added, will go international by the year 2010 with Laurentian University in Canada will play host to take you to the wider world, "he said.

Furthermore Toto explains, will form a selection team that entered and eligible papers to be presented at the conference. He invited the students to do research and if not perfect in English. "Do not be afraid because we will help to improve," he said. " It is quite possible there are students from the campus Kalimalang the bias appears in the International Conference on Bali. "

Meanwhile, Chairman of the Department of Management Sciences Murtono S. Faith, PhD presenting on a variety of reasons why someone should investigate. "Measuring the ability of researching, there is a good read, enjoy writing, the value is high. There is also a rarely read often write, its value is low, rarely enjoyed reading writing, its value is high and does not like to read, do not enjoy writing, its value is low, "he said

Dr. M Abdul Mukhyi, lecturers and researchers from the Faculty of Economics, University Gunadarma on the occasion, describes his experiences as a researcher.According Mukhyi, wrote that it seems easy but hard, especially to begin the introductory chapter. Therefore, always carry a pen and paper everywhere go "Once the ad aide, wrote directly because if delayed bias forget," he said.

After writing ideas, biases in consultation with the lecturer. "Lecturers will definitely help lead," he said. He also reminded not to make the title if the process is already running. "Bias was not fit and like to be forced, it would funny," he said.

He has the experience to guide students in Klimalang who do research in local government of Bekasi. "Only 2 months of completion and now so civil servants in the Office of Budget place to do research," he said. In addition, he also presented important tips that should be a researcher.

Last chance is to listen to an explanation from Secretary of Department of Management Sciences University Gunadarma Dra. Lies Hendrijaningsih, MM regarding submission of thesis for students debriefing.

Rabu, 09 Maret 2011

cv lamaran pekerjaan

CURRICULUM VITAE
Erik Sodikin


Date of birth : Juli 26, 1989
Age : 21
Nationality : Indonesia
Home address : Jln. Caman raya Rt o5 Rw 16
Bekasi 17145
Marital status : Single
Education : Elementary School Bps&k Bekasi (1995-2001)
Junior High School 213 Jakarta (2001-2004)
Senior High School Perguruan Rakyat Jakarta (2004-2007)
Activities : College of Economic Management
Work experience : 2004-2006 Cost Accounting to Administration of Media Cipta Perkasa
Skills : Production Control, Manage Production, and Plan for Increased Production.
Reference : Forwarded upon request
Interest : Sport
Language : Fuency in English

lamaran pekerjaan

Your ref:
Our ref: HW/NS/9
5nd March, 2011
To,
Mr. Charlie
Departement HRD
Jl. Jababeka XVII B,Blok U-19A
Cikarang Bekasi Barat


Dear Mr. Charlie

Reference for Mr. Erik Sodikin


Thank you for your letter of 20th February asking for a reference for Mr. Erik Sodikin.
Mr. Erik Sodikin has been working as my Marketing Manager since 2008 and has gained cosiderable experience of work where he was responsible for all activities of marketing management. In her work, she is extremely efficient and reliable. Most of our clients are foreigners and her ability to speak and write English has been a great help to us.
I am quite sure Mr. Erik Sodikin would be a suitable person for the posotion of Marketing Manager Modern Market of your company and warmly recommend her to you.


Yours sincerely,




Jhon se.mm.
Executive Director

lamaran pekerjaan

Jln. Caman No. 14
Jakasampurna
Bekasi 17145

Mr. Robet
Departemen HRD
Jl. Jababeka XVII B,Blok U-19A
Cikarang Bekasi Timur

Dear Sir/Madam,
With reference to your advertisement for a Marketing Manager Modern Market in Kompas on 12 february 2011, I would like to apply for the post.
I am 21 years old and was educated at Gunadarma University. my education and management experience have given me excellent management skills. My specialization in Management skills are regulation of product marketing, marketing strategy setting, decision-making in product marketing, marketing planning, organizing marketing, and marketing controlling. I consider myself that I have qualifications as you want. I have good motivation for progress and growing, hard worker,eager to learn, and can work with a team or by myself. Beside that I posses adequate computer skill and have good command in English.
since 2007 I have been working as International Careers where I had responsibility for all activities of marketing management. Unfortunately, the company is moving its head office to Jogyakarta and i have therefore decided to look for a new job in Tangerang.
I would gladly welcome an opportunity to have an interview with you at your convenience. I hope my skills can be one of your company's assest. I am looking forward to hearing from you in the near future.
Mr. Mourinho are willing to give me reference.
I look forward to having your reply.
Your sincerely,

Erik Sodikin